1. Kanban View not showing tags field

Problem

User configured the tags field, to show the associated tags while configuring the Kanban for leads/Contacts/Organization. But, the tags field appears empty without any tags.

Reason

This issue appears specifically in Vtiger 7.1 and earlier versions. The reason behind this issue is that the tag retrieval via webservice/query was not available prior 7.2. This was new feature added in 7.2 release. That's why 7.1 tags do not appear in Vtiger 7.1

Solution

This issue was fixed in Vtiger 7.2 and later versions and they do show the tags when configured in the Kanban view