Question

Does Document Manager allow to upload of more than one file at a time?

Answer

Yes, document manager allows to upload multiple files at a time

Issue

It is a common issue faced by many users that when document manager is accessed from the extension pack it shows the handler not found error

Here is a video for reference

Reason

The configuration button from the extension page is not set up properly which is why it is causing the issue

Solution

We are working to connect the configuration button to the settings of the extension

Meanwhile, kindly access the document manager extension from the tools

Here is a video for reference

Issue

The user wants to increase the maximum upload size as the current upload size for document manager is not enough for the user

Solution

User can increase the maximum upload size, but for that client needs to make the changes from the back end of the CRM system

Access the server and make the following changes in the code

1. In file File: config.inc.php (vtigercrm folder) change the maximum upload size The code will look like somewhat this $upload_maxsize = 314572800;

2. Go to file: php.ini (apache/webserver folder e.g /etc/php/7.4/apache2/php.ini. Folder depends on the server/setup). upload_max_filesize = 2M Increase this value to 100M. default is 2M. post_max_size = 2M increase this value to 100M. default is 2M.

Make sure to restart apache/webserver after php.ini changes (the change does not become active until apache is restarted).