13. How to search records excluding records assigned to a specific user

Sometimes user want to search the records, except the records that are assigned to a specific user only

Question

How can a user search records except the records assigned to a specific user?

Answer

Users can use the conditional search and add the condition to not include the records assigned to a specific user

Example

In this example, we will search all the contacts, except the contacts that are assigned to user named as "Borg Dugget"

Now, we will set the condition to exclude the tickets assigned to user Cher Hugill

Configure the conditon and press search button

The search will show all the tickets except the tickets assigned to Cher Hugill