18. Why CRM gets slower

This article focuses on some of the main reasons that cause CRM system to be slow and What we can do in this regard

CRM system is responding slow?

There are several reasons as to why vtiger CRM gets slower:

1. With the increase of database size with the passage of time

2. Too many records in a module/related module

3. Too many custom permissions/sharing rules

4. Too many active users in CRM

5. Server specs are lower than required

6. Customizations done to the CRM in inappropriate way

7. Too many 3rd party modules installed

8. Too many external integrations done that are syncing data in a shorter duration.

9. Several others

To understand the problem, it really matters which area of your CRM is slow.

1. Login screen (before login) takes too long

2. After login - landing to Dashboard

3. After login - landing to a module’s listview

4. Opening a specific module’s listview

5. Opening listview of all modules

6. Opening a record’s summary view

7. Opening a record’s detail view

8. Going to edit mode of a record

9. Saving a record

10. Opening a report

11. Opening a 3rd party module