Miscellaneous vTiger issues
  • 1. How to remove the side menu from the CRM
  • 2. How to check the PHP version of your CRM system?
  • 3. Steps to fortify VTiger security
  • 4. Charts do not populate in the Projects module
  • 5. How to increase the scheduled workflow limit (by default its 10) in Vtiger CRM
  • 6. How to find a custom field number by its name in CRM and vice versa
  • 7. How Decimal Places work in Vtiger CRM
  • 8. How to move a module from one category to another
  • 9. Configuring Tax Region and using it in Vtiger
  • 10. How to add and remove columns of a related module
  • 11. Can I add tax filer number on the invoice?
  • 12. Extending character limit for description field in opportunities
  • 13. How to search records excluding records assigned to a specific user
  • 14. Percentage Field not showing decimal values
  • 15. Cannot change the privileges (read only, write, invisible) for the field
  • 16. Saving a record showing error
  • 17. Follow Feature working and customizations related to it
  • 18. Why CRM gets slower
  • 19. How to remove the user from the Vtiger marketplace login
  • 20. How to Remove Quick Create For Individual Standard & Custom Modules In VTiger
  • 21. Remove Certain Modules From Related Module List On The Record In VTiger
  • 22. Change Default Terms And Conditions For Invoice/Quote/Sales And Purchase Order In VTiger
  • 23. How the new ticket is always assigned to specific group by default
  • 24. Why can't we seem to find the add mailbox button in the mail converter?
  • 25. How to turn off the counter label from the related modules
  • 26. How to rearrange different module in Vtiger
  • 27. How To Calculate Birthday And Send Email In Vtiger
  • 28. How To Add Tags To Any Record In VTiger
  • 29. How To Install Vtiger CRM
  • 30. How to Setup and Configure Vtiger Customer Portal Module
  • 31. Merge Tags/Description Not Working In Email Template (Vtiger 8.3 Bug)
  • 32. How To Generate Purchase order from Sales Order
  • 33. How To Troubleshoot Email Workflow In Vtiger
  • 34. Lists/Filters: Field sequence changes when a List is being edited(Affects all 6.x - 8.x version)
  • 35. Quickly Update List Columns In VTiger
  • 36. Efficiently Manage Your Tasks In VTiger
  • 37. Change Column Order On Related Modules In VTiger
  • 38. How To Make Email Avoid Going To Spam.
  • 39. Customize Vtiger CRM Navigation Bar
  • 40. Office 365 Outgoing Server Sends Special Characters
  • 41. VTiger Standard Relationship Between Different Module
  • 42. Currency Management in Vtiger CRM.
  • 43. Inventory Deduction In Vtiger.
  • 44. Picklist Dependency Setup Has Enhanced The Contemporaneity Of Vtiger
  • 45. Vital Role of “Roles” In a Company’s Success
  • 46. Analysis Of Module Layouts And Fields In VTiger
  • 47. Understanding The Basics Of Vtiger’s Gantt Chart
  • 48. How To Get "Rounded Edges" To Background Colored Text In VT8.X
  • 49. Put Vtiger Into Service To Configure Business Hours For Multiple Time Zones
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49. Put Vtiger Into Service To Configure Business Hours For Multiple Time Zones

Previous48. How To Get "Rounded Edges" To Background Colored Text In VT8.X

Last updated 1 day ago

Save buttonAre you operating a company in multiple countries? Administering business worldwide is tricky and holds hundreds of complications from currency to market trends. While handling the manoeuvre, depending on a huge team for little tasks shall slow you down. Time zone is another complication on the list, for which Vtiger 7 has the perfect solution.

Setup Business Hours and holidays for the support department of your company, not worrying about the multiple time zones at the same time.

Configure Business Hours

The duration of availability of your support team for customer care will be marked as Business hours. It will be about the time zones of the customers’ location.

Setting up Business Hours in Vtiger 7 is quite simple:

  1. Start by hovering your mouse over the Menu icon and pressing the Settings button

  2. In Settings, click Business Hours under the Support menu

  1. Then click Add Business Hourbutton

  2. In the Configuring Business Hour page, you’ll have to assign a Name for the custom Business Hour. You can choose the one you are most comfortable with e.g. England Business Hour for the respective country.

  1. From the Time Zone dropdown, pick one. For example, Europe/England

  2. Tick marking the Default box will set this one as the default for the new cases. So there won’t be the need to select the business hour every time a case is created in Vtiger 7.

  3. For 24/7 support, enable all the checkboxes of All Day

  4. If that’s not the case, then configure the Start time and End time of the company’s business hours.

  5. You can also mention the Holiday dates in this section. It will turn off the support for those days. To designate a day or days as holidays, click the +Add Holiday button

  6. Populate the holiday description and date.

  1. Click the Save button at the end to apply the changes.

If you need to Remove a configured Business Hour, press the trash bin icon in the list view to remove the unwanted record.

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Put Vtiger Into Service To Configure Business Hours For Multiple Time Zones

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Chris (May 09, 2025)