Miscellaneous vTiger issues
  • 1. How to remove the side menu from the CRM
  • 2. How to check the PHP version of your CRM system?
  • 3. Steps to fortify VTiger security
  • 4. Charts do not populate in the Projects module
  • 5. How to increase the scheduled workflow limit (by default its 10) in Vtiger CRM
  • 6. How to find a custom field number by its name in CRM and vice versa
  • 7. How Decimal Places work in Vtiger CRM
  • 8. How to move a module from one category to another
  • 9. Configuring Tax Region and using it in Vtiger
  • 10. How to add and remove columns of a related module
  • 11. Can I add tax filer number on the invoice?
  • 12. Extending character limit for description field in opportunities
  • 13. How to search records excluding records assigned to a specific user
  • 14. Percentage Field not showing decimal values
  • 15. Cannot change the privileges (read only, write, invisible) for the field
  • 16. Saving a record showing error
  • 17. Follow Feature working and customizations related to it
  • 18. Why CRM gets slower
  • 19. How to remove the user from the Vtiger marketplace login
  • 20. How to Remove Quick Create For Individual Standard & Custom Modules In VTiger
  • 21. Remove Certain Modules From Related Module List On The Record In VTiger
  • 22. Change Default Terms And Conditions For Invoice/Quote/Sales And Purchase Order In VTiger
  • 23. How the new ticket is always assigned to specific group by default
  • 24. Why can't we seem to find the add mailbox button in the mail converter?
  • 25. How to turn off the counter label from the related modules
  • 26. How to rearrange different module in Vtiger
  • 27. How To Calculate Birthday And Send Email In Vtiger
  • 28. How To Add Tags To Any Record In VTiger
  • 29. How To Install Vtiger CRM
  • 30. How to Setup and Configure Vtiger Customer Portal Module
  • 31. Merge Tags/Description Not Working In Email Template (Vtiger 8.3 Bug)
  • 32. How To Generate Purchase order from Sales Order
  • 33. How To Troubleshoot Email Workflow In Vtiger
  • 34. Lists/Filters: Field sequence changes when a List is being edited(Affects all 6.x - 8.x version)
  • 35. Quickly Update List Columns In VTiger
  • 36. Efficiently Manage Your Tasks In VTiger
  • 37. Change Column Order On Related Modules In VTiger
  • 38. How To Make Email Avoid Going To Spam.
  • 39. Customize Vtiger CRM Navigation Bar
  • 40. Office 365 Outgoing Server Sends Special Characters
  • 41. VTiger Standard Relationship Between Different Module
  • 42. Currency Management in Vtiger CRM.
  • 43. Inventory Deduction In Vtiger.
  • 44. Picklist Dependency Setup Has Enhanced The Contemporaneity Of Vtiger
  • 45. Vital Role of “Roles” In a Company’s Success
  • 46. Analysis Of Module Layouts And Fields In VTiger
  • 47. Understanding The Basics Of Vtiger’s Gantt Chart
  • 48. How To Get "Rounded Edges" To Background Colored Text In VT8.X
  • 49. Put Vtiger Into Service To Configure Business Hours For Multiple Time Zones
  • 50. Make Your Clicks Worthwhile By Assigning “Tags” To Vtiger Records
  • 51. Perform Promising Actions On Dropdown Field Menus Wielding VTiger Picklist Editor
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40. Office 365 Outgoing Server Sends Special Characters

Previous39. Customize Vtiger CRM Navigation BarNext41. VTiger Standard Relationship Between Different Module

Last updated 1 month ago

It is observed that sometimes when an email is sent using Office365 outgoing server in VTiger 7 CRM it replaces some of the alphabets or umlauts with special characters in the email. In this article we will show you how to tackle the problem of Office 365 showing special characters in VTiger

Note: To see the Office 365 outgoing server settings, kindly check “How to Configure Outgoing Server in VTiger”

For example

The email that is received to the user is showing additional special characters that were never included into the email

This error is caused by the core Vtiger or office365 code. In case, you are facing this problem then you can resolve it using following information Make sure to while creating a new instance of VTiger Mailer, change PHPmailer encoding to the provided encoding in Config.inc.php

This article helps in removing the issue of Office 365 showing special characters in VTiger

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Miscellaneous vTiger issues

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Office 365 Outgoing Server Sends Special Characters

Moved By

Chris (April 22, 2025)

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